Latner Documentation

How to Create a Manual Transport Docket

A manual transport docket lets you schedule, allocate and charge a delivery or pick up that isn't tied to a rental contract, sales order, work order or equipment transfer, so one-off transport jobs still get planned and invoiced in Latner.

Overview

Not every truck movement starts with a rental contract. A customer asks you to shift their own machine across town, a site needs a load of materials dropped off, or a competitor's unit has to come back to your yard. A manual docket is how those jobs get onto the transport board.

  • Manual dockets are created from the Transport Dockets screen. Every other docket is created from the record it belongs to, so Options › Create Transport always produces a manual one.

  • Source is set to Manual and can't be changed, and the docket can't be linked to a rental contract, sales order, work order or equipment transfer.

  • A manual docket has no equipment lines. It records the job - where from, where to, when, and who for - not what is being carried.

  • It can be Internal (your own driver) or External (a transport supplier), the same as any other docket.

  • Unlike a contract docket, you choose the Branch yourself, and you type both addresses yourself.

  • If the docket carries a charge, completing it raises a customer invoice for that amount automatically.

  • Once saved it behaves like every other docket: driver allocation, the Transport Allocation board, the mobile app, completion and cancellation all work the same way.

Before You Begin

Nothing has to be switched on to create a manual docket, but these permissions control who can, and these settings shape what happens to an External one.

Requirement

Where to Find It

Transport Dockets permission - to open the screen at all

Security › Configuration › Permission Groups › Rental › Screen

Create Delivery permission - to save a new docket

Security › Configuration › Permission Groups › Rental › Option

Complete Transport on Delivery/Pick Up Dockets permission - only needed to tick Complete Transport on the form

Security › Configuration › Permission Groups › Transport › Field

Allow Transport Cost To Be Greater Than Charge permission - only needed when an External job costs more than you're charging for it

Security › Configuration › Permission Groups › Rental › Field

Transport Docket Number Format - the prefix and digits used for the docket number

Security › Settings › Transport

Create Transport Purchase Orders - whether saving an External docket offers to raise a Purchase Order

Security › Settings › Transport

Minimum Markup for External Transports - the margin an External docket's charge must keep over its cost

Security › Settings › Transport

Allow Assigning Drivers to an External Transport - lets you name a driver on an External docket

Security › Settings › Transport

Default Transport Customer Invoices to Completed - the status of the invoice raised when a charged docket is completed

Security › Settings › Customers

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The Transport settings. None of them are required to create a manual docket, but they decide what happens to an External one

A customer on credit hold can't be given a Delivery - Latner blocks it with Cannot create Transport for customer on credit hold. A Pick Up is still allowed, so you can always go and collect your equipment.

Creating the Manual Transport Docket

Step 1 - Open the Transport Dockets screen

Go to Rental › Transport Dockets, then choose Options › Create Transport. This is the only place a manual docket can be started.

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Create Transport is the only item on the Options menu here, and it always starts a manual docket

Step 2 - Choose the type and branch

The form opens as Create Delivery. Switching Type to Pick Up retitles it Create Pick Up and relabels the address and money fields to match.

  • Type - required. Delivery means you are taking something out, Pick Up means you are bringing something back.

  • Source - fixed at Manual and read-only.

  • Branch - required, and defaults to your own branch. On a manual docket you're free to change it, which decides the docket number sequence and which branch's transport board the job appears on.

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The blank form. There is no equipment table, because a manual docket has no lines to carry

Step 3 - Choose how the job will be fulfilled

Fulfillment decides who actually drives it, and changes which fields you see.

  • Internal - your own driver. The Driver field is available, though you can leave it blank and allocate later.

  • External - a transport supplier. Supplier appears and is required, a supplier cost field appears beside it, and Delivery Charge becomes required (zero is accepted). Driver is greyed out with the tooltip Only applicable for Internal transport unless Allow Assigning Drivers to an External Transport is enabled.

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Switching Fulfillment to External adds the Supplier and supplier cost fields, both of which a Transport Purchase Order needs

On an External docket the cost has to stay under the charge. If it doesn't, Latner rejects the save with Transport cost cannot be higher than transport charge, or with Transport cost does not meet the minimum markup of ... when Minimum Markup for External Transports is set. The Allow Transport Cost To Be Greater Than Charge permission waives both.

Step 4 - Add the customer and the charge

A manual docket doesn't have to belong to a customer - an internal yard-to-yard shift can be left blank. But as soon as money is involved, Latner needs to know who to bill.

  • Customer - optional, but required as soon as there is a charge. Without one you'll see Cannot have Transport Charge if Transport is not linked to a Customer.

  • Site - required whenever a customer is chosen. Leaving it out gives Cannot have Customer without Customer Site selected.

  • Contact and Phone - filled in from the site's delivery contact when you pick a site, and editable afterwards.

  • Delivery Charge (or Pick Up Charge) - what the customer pays. Optional on an Internal docket, required on an External one.

Step 5 - Set the timing, addresses and instructions

These are the details the driver actually works from.

  • Due Date / Time - required, and defaults to now.

  • From Address and To Address - both required. Start typing and pick the match from the address search, or use the pencil icon to type an address in by hand. Choosing a Site fills in the contact details but not the addresses, so on a manual docket you enter both yourself.

  • Driver - optional. Leave it blank and the docket waits on the Unallocated tab for allocation.

  • Delivery Instructions - optional free text that shows on the driver's mobile screen and is available to the transport docket PDF template.

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The finished form. The site supplied the contact and phone number, while both addresses were entered by hand

Step 6 - Save

Click Save. Latner confirms the docket with its new number and offers a link straight to it.

  • Ticking Complete Transport before saving creates and completes the docket in one go. You'll be asked Are you sure you want to complete this transport docket? first. The checkbox is disabled without the Complete Transport on Delivery/Pick Up Dockets permission.

  • On an External docket you may then be asked Do you want to create a Transport Purchase Order?. That prompt only appears while Create Transport Purchase Orders is set to Prompt the user to create; the other options raise one automatically or never raise one.

After Creation

  • The docket is created with status Open, Source of Manual, and an empty Linked To field - that pair is what tells a manual docket apart from a contract one at a glance.

  • It appears on the Transport Dockets screen under Unallocated until a driver is assigned, then moves to In Progress. It's also available on the Transport Allocation board for scheduling.

  • On an External docket, any Purchase Order raised is shown in the External Transport card on the docket, and can still be raised later from Options › Create Purchase Order.

  • Because there are no equipment lines, completing a manual docket doesn't move any equipment. It records who completed it and when.

  • Completing a manual docket that carries a charge raises a customer invoice for that charge automatically, against the docket's customer and site. Its status is Open, or Completed when Default Transport Customer Invoices to Completed is enabled.

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The new docket. Source reads Manual and Linked To is empty, and the charge sits under General Details ready to be invoiced on completion
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The docket waits on the Unallocated tab until a driver is assigned

The invoice raised on completion isn't undone by reopening the docket. Latner refuses with Cannot reopen Transport with Invoice(s) attached to it: Please Cancel the Invoice(s) first, so cancel the invoice before you reopen, and check the charge is right before you complete a docket rather than after.

FAQs

Can I link a manual docket to a rental contract afterwards?

No. Latner rejects it with Manual Transport should not be linked to a Rental Contract, Sales Order, Work Order or Equipment Transfer. If the job belongs to a contract, cancel the manual docket and create the delivery or pick up from the rental contract instead, so the equipment lines and transport charges come across with it.

Why is there no equipment list on the form?

Equipment lines come from the record a docket is created against. A manual docket has no such record, so there is nothing to list and nothing to confirm on completion. If you need the movement to change equipment status or go on rent, it has to be created from the rental contract, sales order, work order or equipment transfer instead.

I entered a charge and the save was rejected. Why?

A charge has to have someone to bill, and that customer has to have a site. Fill in Customer and Site and the save will go through. The same rule applies in reverse on the cost side - a supplier cost needs a Supplier.

The Driver field is greyed out. How do I assign the job?

The docket is set to External, and by default only Internal transport takes one of your drivers. Either switch Fulfillment to Internal, or ask your administrator to enable Allow Assigning Drivers to an External Transport under Security › Settings › Transport.

Do I have to name a driver when I create the docket?

No. Leave Driver blank and the docket sits on the Unallocated tab, ready to be allocated from the Transport Dockets screen or scheduled on the Transport Allocation board.

Does completing the docket invoice the customer?

Yes, provided the docket has a charge greater than zero. Completing it raises a customer invoice for that charge automatically. A docket with no charge completes without raising anything.

The customer is on credit hold and I can't create the delivery.

Deliveries to a customer on credit hold are blocked deliberately. A Pick Up is still allowed, so you can collect equipment from a customer whose account is on hold. Releasing the hold is an Accounts Receivable decision.

Watch the Demo

Prefer to watch it? Step through the same flow here.