Latner Documentation

Installing The Mobile App

Latner runs in the browser on a phone or tablet, and you can save it to the device's home screen so it opens with a single tap, just like an app you'd install from a store.

Overview

There's nothing to download and no app store to wait on. Latner is a web app, so the device already has everything it needs - a browser and your usual login. Saving Latner to the home screen just puts a proper icon in front of it.

  • Latner opens at your company's normal Latner web address in any modern mobile browser.

  • Safari (iPhone and iPad) and Google Chrome (Android) can both save that address to the home screen as an icon.

  • The saved shortcut opens Latner full screen, without the browser's address bar and tabs.

  • The icon and the name Latner come from Latner itself, so the shortcut looks and behaves like an installed app.

  • On a phone, Latner shows its mobile screens - a set of tiles for the jobs people do in the field - instead of the full desktop layout.

  • The shortcut is a link to the live site, so it's always up to date. There's nothing to reinstall after a Latner release.

Before You Begin

You'll need four things, and you probably already have all of them.

Requirement

Where to Find It

Your Latner web address

The same address you use on your computer, for example yourcompany.latner.app. If you're not sure, check with your Latner administrator.

A Latner login

Your usual Latner email address and password. The shortcut doesn't create or store a separate login.

Safari, on iPhone and iPad

Safari is the browser that offers Add to Home Screen on Apple devices.

Google Chrome, on Android

Chrome is the browser that offers Install and create shortcut on Android devices.

The shortcut remembers whichever page was on screen when you saved it, not a fixed home page. Sign in and let Latner settle on the dashboard before you add the icon, and the shortcut will land on the dashboard every time you tap it.

Opening Latner on Your Phone or Tablet

Start by opening Latner in the browser and signing in. The steps are the same on both platforms, so the screenshots below show iPhone on the left and Android on the right.

Step 1 - Open your browser

On an iPhone or iPad, open Safari. On an Android phone or tablet, open Google Chrome. Latner works in other browsers too, but only these two offer the home screen option used later in this article.

iPhone and iPad

Android

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Safari on the iPhone home screen
Screenshot_20260714_112311_Nova Launcher.png
Chrome on the Android home screen - the search bar at the top opens Chrome as well

Step 2 - Type your Latner address

Tap the address bar and type your company's Latner address, then go to it. Don't search for "Latner" - type the address itself, so you land on your own site rather than a search results page.

iPhone and iPad

Android

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typing the Latner address into Safari's address bar
Screenshot_20260714_111309_Chrome.png
the same address typed into Chrome - tap the address itself, not the search suggestion below it

Step 3 - Sign in

Latner sends you to its sign-in page. Enter your email address and tap Continue, then enter your password and tap Continue again.

iPhone and iPad

Android

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the Latner sign-in page on iPhone - the address changes to the sign-in site while you log in
Screenshot_20260714_111148_Chrome.png
the same sign-in page in Chrome on Android

Step 4 - Wait for the dashboard

Once you're signed in, Latner returns to your address and shows the mobile dashboard - a stack of tiles, each with a live count next to it. This is the page you want the shortcut to open, so stay here before adding the icon.

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the mobile dashboard in Safari - the counts on each tile are live, so Rental Contracts shows how many are currently active

Adding the Shortcut on iPhone or iPad

Apple devices add the icon from Safari's share sheet.

Step 1 - Tap Share

Tap the Share icon in Safari's toolbar - the square with an arrow pointing up. On most iPhones it sits at the bottom of the screen; on iPad it's at the top.

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the Share icon in Safari's bottom toolbar

Step 2 - Tap Add to Home Screen

Scroll down the share sheet, past the row of apps, until you see Add to Home Screen, then tap it.

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Add to Home Screen sits below Find on Page in the share sheet - the Latner icon and address appear at the top so you can check you're saving the right page

Step 3 - Check the name and tap Add

A preview appears showing the Latner icon, the name Latner and the address being saved. You can rename it if you'd rather - useful if you keep shortcuts to more than one Latner environment. Leave Open as Web App switched on so Latner opens full screen, then tap Add.

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the confirmation screen - check the address underneath the name, as this is the page the icon will open

Step 4 - Open Latner from the home screen

The Latner icon is now on your home screen alongside your other apps. Tap it to open Latner full screen.

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the finished shortcut on the iPhone home screen, next to Safari

Adding the Shortcut on Android

Android devices add the icon from Chrome's menu.

Step 1 - Tap the menu

Tap the Menu icon - the three vertical dots at the top right of Chrome.

Screenshot_20260714_111211_Chrome.png
the three-dot menu at the top right of Chrome

Step 2 - Tap Install and create shortcut

Scroll down the menu and tap Install and create shortcut. Older versions of Chrome call this Add to Home screen or Install app - they all do the same thing.

Screenshot_20260714_111340_Chrome.png
Install and create shortcut, near the bottom of Chrome's menu just above Desktop site

Step 3 - Tap Install

Chrome confirms what it's about to add, showing the Latner icon and address. Tap Install.

Screenshot_20260714_111344_Chrome.png
the Install app prompt - the address underneath the name tells you which site the icon will open

Step 4 - Open Latner from the home screen

The Latner icon appears on your home screen. Tap it to open Latner full screen.

Screenshot_20260714_112348_Nova Launcher.png
the finished shortcut on the Android home screen, next to Chrome

After You Add It

  • The icon behaves like any other app icon - you can move it, put it in a folder, or drop it on the dock.

  • You may be asked to sign in once more the first time you open the shortcut, because it doesn't always share the browser's saved session. After that it remembers you.

  • The shortcut always opens the live Latner site, so you get the current version every time. There's no update to install.

  • Tap the menu icon at the top left for the full list of mobile screens, plus Desktop Screens if you need something that only exists in the desktop layout, and Logout.

mobile-menu.png
the mobile menu - Desktop Screens opens the full desktop menu on the same device

Deleting the icon removes the shortcut only. It doesn't sign you out and it doesn't remove your access to Latner - anyone who picks the device up can still reach Latner through the browser. If you're handing a device to someone else, tap Logout in the menu first.

FAQs

I can't find Add to Home Screen on my iPhone. Where is it?

It's part way down the share sheet, below the row of app icons, so you need to scroll. If it isn't there at all, check you're in Safari - other browsers on iPhone either hide the option or put it somewhere else.

My Chrome menu says Add to Home screen, not Install and create shortcut. Is that the same thing?

Yes. Chrome has changed the wording across versions, and Add to Home screen, Install app and Install and create shortcut all save the same icon.

My shortcut opens a rental contract instead of the dashboard. How do I fix it?

The shortcut saved whichever page was on screen when you added it. Delete the icon, open Latner in the browser again, wait for the dashboard, and add it a second time.

Do I need to install anything from the App Store or Google Play?

No. Latner is a web app, so there's nothing to download and no separate app to keep updated. The icon is a shortcut to the site you already use.

Some tiles are missing from my mobile dashboard. Why?

Each tile has its own screen permission, and you only see the tiles your permission group allows. They're the entries beginning with "Mobile" in Security › Permission Groups, such as Mobile Work Order, Mobile Rental Contracts and Mobile Timesheet. Ask your Latner administrator to add the ones you need. The CRM Map tile is different again - it only appears when Enable CRM Map is switched on in Security › Settings › Sales.

Can I do this on a tablet?

Yes - the steps are the same, using Safari on an iPad and Chrome on an Android tablet. Latner decides whether to show the mobile screens or the full desktop layout from the device itself rather than from the size of the window, so a tablet may give you either. Whichever you get, Desktop Screens in the menu opens the full layout.

Will the shortcut still work after a Latner release?

Yes. The shortcut points at the live site, so it picks up new releases on its own. You'd only add it again if you wanted it to open a different page or a different Latner address.